Warranty policy

Each product page shows its warranty length and type (manufacturer or Gusty shop warranty). Warranty covers manufacturing defects under normal use.

Physical or liquid damage, power-surge damage, unauthorised repairs, software issues and normal wear (e.g. battery capacity decline) are not covered.

Submit a warranty claim from your account under Support with your order number and the device serial number. Serial numbers are recorded at dispatch so we can verify your unit quickly.

Most claims are assessed within 3 business days of receiving the device. If a repair isn't possible we'll replace the item or refund you.